Gamification of Electronic Negotiation Training
ISBN:
978-3-658-38260-5
Auflage:
1st ed. 2022
Verlag:
Springer Fachmedien Wiesbaden GmbH, Springer Gabler
Land des Verlags:
Deutschland
Erscheinungsdatum:
16.07.2022
Reihe:
Gabler Theses
Format:
Softcover
Seitenanzahl:
200
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Organisations are involved in various types of negotiation. As digitalisation advances, such business negotiations are to a large extent electronic negotiations. Consequently, dedicated training for such electronic negotiations is important for mastering negotiation skills. The present book develops a new approach for a motivating and improved e-negotiation training by applying gamification, i.e. using game design elements in a non-game context, in order to improve participants' motivation, engagement, and learning outcomes. A negotiation support system used within an e-negotiation training is enhanced with game design elements. The book describes the design process, its theoretical foundations, and the evaluation of the gamified negotiation support system. The final quantitative evaluation shows higher motivation, engagement and better learning outcomes for participants in the gamified training compared to a conventional training. Organisations can employ the designed artefact for fundamental and effective e-negotiation training. Additionally, the book provides insights in how to design a gamified system for a particular application context.
Schlagwörter
Biografische Anmerkung
About the authorAndreas Schmid was a research assistant at the Information Systems Department 1 - Organisational Communication at the University of Hohenheim, Germany, and is currentlyworking as an IT specialist. His research interests include gamification, e-learning, negotiations, and software development.